Enterprise Engineering is the discipline, and DEMO is the method, to design and construct organisations. Enterprise Engineering is about looking at organzations through the eyes of an engineer. The key elements are the communication and commitments between people about their work.
Overview: A DEMO model is an X-ray of the entire organisation. It contains all essential elements, and nothing more. A DEMO model contains information which would otherwise be described in dozens or hundreds of pages of text, tables and charts. This way complexity is reduced by 90% to 95%.
Insight: Misconceptions, inaccuracies and omissions in the construction of an organization are easy to spot. DEMO has very clear, formal semantics. This minimizes the room for chance of misunderstandings.
Cost efficient: A typical DEMO project has a lead time of weeks, where otherwise months would be required.
Main areas for applying DEMO:
Business (re-)Design: DEMO maps the business, both at an abstract and detailed level. To design organizations which optimally fit a business model first an overview of all core activities is necessary. To discuss the broad outline and identify key people and the work they do.
Next, the abstract DEMO model can be refined with implementation details. This is preparation for IT changes. Too often all these steps are mixed up.
IT: IT applications support the activities in an organzation. Insight in these activities will enable optimal implementation of IT. DEMO helps with building, selecting, testing and validating software.
Governance, Risk & Compliance (GRC):GRC is about being “in control” of your organization. The board knows what happens in the organization, that it happens correctly, and can prove this to the stakeholders.
Several Frameworks formulate guidelines on what is allowed and what not. DEMO implements these guidelines. Because DEMO focuses on responsibilities, tasks, competences, authorities, commitments and communication.
DEMO is used in combination with COBIT, ISO, AO/IC, ITIL, etc.